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Salesforce/Vlocity Solutions Architect

Job ID: 2021-58639 Panama City, Panama Category: Information-Technology

Company Values

Our success depends on our people. What connects us, unites us and makes us ‘us’ is the passion and pride we have for creating moments that matter for our customers. So, wherever you choose to start your career at Liberty Latin America, we’re all guided by a shared vision, philosophy and principles that enable us to bring our culture to life. We do it the best and we do it with spirit.

  • Risk taking We’re empowered to take risks for our customers and each other. Making mistakes is OK.
  • Respectful We treat others like we want to be treated. It is nice to be important, but it is more important to be nice.
  • Honest We’re honest with others but, more importantly, we are honest with ourselves.
  • Hardworking We work hard for our customers, colleagues and investors.
  • Disciplined We’re consistent and we measure our performance. Commitments matter to us.

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What I love about our culture is the opportunities we create for our employees to grow their careers with us and the passion we have for growth. I love seeing people stretch and challenge themselves, working outside of their comfort zone and flourishing as a result. Doing great things for their self development, their families, our business and our customers.

Kerry Scott, Chief People Officer

Job Description

What's the Role:


As the Salesforce Architect with Vlocity you will be responsible for stakeholder management, systems analysis, architecture and design, providing design guidance to customers. Also will manage the End to End Architecture for Salesforce clouds, Customer, Partner and Employee communities, CTI Integration, Complex Flows, Mobile (Lightning, SDK & Custom) and Lightning Web Components​

What you'll do:

  • As the Salesforce Architect with Vlocity you will be responsible for stakeholder management, systems analysis and solution design.
  • Be responsible for accountability for the SFDC/Vlocity architecture and design, provide design guidance to customers.
  • End to End Architecture for Salesforce clouds, Customer, Partner and Employee communities, CTI Integration, Complex Flows, Mobile (Lightning, SDK & Custom) and Lightning 
  • Experience in complete Salesforce CPQ, Salesforce functionalities with detailed understanding and development knowledge.
  • Cross functional team leadership and collaboration with other projects teams, vendors or overall enterprise projects ​
  • Excellent experience in Requirements gathering, Analysis, Architecture , Design, Development and Testing​
  • Excellent understanding of CRM architecture / Partner Relationship Management, and Mobile solutions.
  • Excellent understanding of multiple domains and supporting technologies​
  • Excellent understanding of business processes, process streamlining, team collaboration and buy in and producing successful designs​
  • Successful project leadership, delivering project on time and under budget​
  • Excellent integration solutioning and design with multiple ETL packages implementation (Informatica PowerCenter, Jitterbit Harmony, SSIS etc.) ​
  • Leading teams for end to end implementations successfully and on time within budget and quality expectations. ​
  • Provide design and solution to the multiple integrations like Customer, Partner, and Employee Portals

Knowledge and Experience:


  • 5-7 Years of implementation experience on Vlocity and/or Salesforce
  • 3+ years’ experience of working using Agile development techniques
  • Successful delivery as Architect for at least 2 Telco and Media Sector CRM implementations with B2B and B2C digital transformations
  • Knowledge of industry leading ESB platforms (Mulesoft, Boomi, Informatica, Apogee, etc.)
  • Proficient with Salesforce/Vlocity/CPQ architecture experience
  • Salesforce Experience in Service/Sales/Community/CPQ Cloud​
  • Experience on Salesforce Integration, APEX Classes, Lightning Components.
  • Ability to conduct design reviews.
  • Familiar with architecural and telco-specific standards (TM Forum SID/Frameworx, eTOM, SOA)
  • Business/Functional Analysis
  • Organized & Strong Analytical Abilities
  • Great Communication Skills


Who We Are


We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands VTR, Flow, Liberty, Más Móvil, BTC, and Cabletica. We started small, and now we’re growing. We’re excited about the future as we strive to unlock opportunities in the region.


Why join us


Technology excites us enables us and drives us. We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live and play without missing beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team.


Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws.

Applying here

We want to make your application process as simple and streamlined as possible.
Here’s what you can expect when you apply:

  • 1. Your initial application

    Once you’ve found a job that’s right for you, follow the instructions on screen and submit the information required.

  • 2. Our first review

    One of our Talent Acquisition Consultants will review your application and reach out to you if we think you’re a good fit.

  • 3. Your interview

    We’ll arrange a time for us to meet virtually or in person. Depending on the role and market, there may be more than one interview.

  • 4. Job offer

    If you’re successful in the interview process, we’ll get in touch with you to make a job offer.

  • 5. Onboarding

    If you accept our offer, we’ll arrange a date for you to join the team, with an onboarding session taking place in your first few weeks at the company.

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