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Liberty Latin America

SalesForce / Vlocity Developer

Panama, Panama Category: Technology Sub-Category: Technology

Company Values

Our success depends on our people. What connects us, unites us and makes us ‘us’ is the passion and pride we have for creating moments that matter for our customers. So, wherever you choose to start your career at Liberty Latin America, we’re all guided by a shared vision, philosophy and principles that enable us to bring our culture to life. We do it the best and we do it with spirit.

  • Risk taking We’re empowered to take risks for our customers and each other. Making mistakes is OK.
  • Respectful We treat others like we want to be treated. It is nice to be important, but it is more important to be nice.
  • Honest We’re honest with others but, more importantly, we are honest with ourselves.
  • Hardworking We work hard for our customers, colleagues and investors.
  • Disciplined We’re consistent and we measure our performance. Commitments matter to us.

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What I love about our culture is the opportunities we create for our employees to grow their careers with us and the passion we have for growth. I love seeing people stretch and challenge themselves, working outside of their comfort zone and flourishing as a result. Doing great things for their self development, their families, our business and our customers.

Kerry Scott, Chief People Officer

Job Description

Who We Are?

We are the leading telecommunications company, connecting more than 40 markets in Latin America and The Caribbean with our video, broadband internet, telephony and mobiles services under the consumer brands VTR, Flow, Liberty, Más Móvil, BTC and Cabletica. We started small, and now we’re growing. We’re excited about the future as we strive to unlock opportunities in the region.

What´s the role?

The Salesforce / Vlocity Developer is part of the CRM development team, s/he will report to the CRM Manager in order to implement LLA strategy for CRM.

The role requires a strong Salesforce and Vlocity focus, with proven expertise in development on the and Vlocity platform and a deep technical understanding of architecture. The role requires the ability to analyze and execute business requirements, while providing insight in terms of alignment with the global LLA’s CRM strategy, 3 years of SFDC/Vlocity implementation experience is a must. This role will be responsible for Salesforce/Vlocity configuration, testing, training, and post deployment support. As a Salesforce / Vlocity Developer, will work alongside Solution Architects and Technical Architects to design, develop, and deploy large-scale enterprise solutions all while learning and growing the skill set.

What You´ll Do:

•LLA’s goal is to deliver rapid, value-driven customer solutions for complex business problems. Our SFDC/Vlocity Developers are key players in this objective, as they can leverage native SFDC/Vlocity functionality to deliver customer requirements quickly with minimal customization.

•responsible for turning the program design of our Solution Architects and Technical Architects into a configured solution that meets the customer’s needs.

•Working predominantly in Agile scrum teams, you’ll be building out complex business processes using native Vlocity technology and the toolkit of the platform.

•Involved in all phases of the project lifecycle - from low-level design and development through to deployment and post-production support.

•Acquire a deep product knowledge of the Vlocity vertical applications, and will be able to mentor customer (and system integrator) resources and accelerate knowledge transfer to them.

•Act as a champion in the wider SFDC/Vlocity partner ecosystem, sharing best practices, lessons learned and time-saving techniques.

Knowledge & Experience:

Preferred education/ qualifications:

-5-7 years of relevant experience implementing and Vlocity Platform

-Bachelors Degree in Computer Science or equivalent field

-Salesforce Platform Developer Certifications 

-Vlocity certification is an added advantage.

Specific Knowledge & Experience:

•5-7 yrs Experience in Salesforce (SFDC) CRM with end to end implementation experience.

•Implementations with Vlocity Platform Development

•2+ yrs Experience in design , configuring and developing Salesforce / Vlocity 

•Experience with Salesforce Platform App Builder, Visual Force , Apex, LWC

•Experience with system integrations involving web services (JSON, SOAP), as well as Vlocity Integration Procedure

•Hands on experience with Omni Script, Vlocity Card UI framework, Data raptor for building various advance layouts, user interface, portals and guided process.

•Conducted technical training sessions regarding CRM and Salesforce apps.

•Hands-on experience using DevOps continuous integration and good understanding of working in Scrum teams following Agile methodology 

•Drive and desire to learn and grow both technical and functional skill sets

•Experience in AngularJS, Bootstrap, HTML, REST, SOAP Web Services 

•Bilingual (English/Spanish)

•Experience in BSS/OSS (especially CRM) implementations in the Telecommunications industry preferred (Seibel, Amdocs, Pega Systems, etc.)

•Follow best practices required to build, unit test, and configuration management 

•Well versed in following code quality and security standards while developing solutions

•Ability to work with Global teams and deliver work effectively

Why Join Us:

Technology exites us, enables us and drives us. We´re proud of the services we provide, the markets that we serve and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live and play without missing beat. Troughout Liberty Latin America, our passion and pride are brought to life through our shared vision: to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture and one team.

Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state and/or local laws.


Applying here

We want to make your application process as simple and streamlined as possible.
Here’s what you can expect when you apply:

  • 1. Your initial application

    Once you’ve found a job that’s right for you, follow the instructions on screen and submit the information required.

  • 2. Our first review

    One of our Talent Acquisition Consultants will review your application and reach out to you if we think you’re a good fit.

  • 3. Your interview

    We’ll arrange a time for us to meet virtually or in person. Depending on the role and market, there may be more than one interview.

  • 4. Job offer

    If you’re successful in the interview process, we’ll get in touch with you to make a job offer.

  • 5. Onboarding

    If you accept our offer, we’ll arrange a date for you to join the team, with an onboarding session taking place in your first few weeks at the company.

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