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VTR

Jefe de Operaciones Plataformas Externas

Santiago, Chile Category: Consumer Sub-Category: Customer Service
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Company Values

Our success depends on our people. What connects us, unites us and makes us ‘us’ is the passion and pride we have for creating moments that matter for our customers. So, wherever you choose to start your career at Liberty Latin America, we’re all guided by a shared vision, philosophy and principles that enable us to bring our culture to life. We do it the best and we do it with spirit.

  • Risk taking We’re empowered to take risks for our customers and each other. Making mistakes is OK.
  • Respectful We treat others like we want to be treated. It is nice to be important, but it is more important to be nice.
  • Honest We’re honest with others but, more importantly, we are honest with ourselves.
  • Hardworking We work hard for our customers, colleagues and investors.
  • Disciplined We’re consistent and we measure our performance. Commitments matter to us.

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Quote

What I love about our culture is the opportunities we create for our employees to grow their careers with us and the passion we have for growth. I love seeing people stretch and challenge themselves, working outside of their comfort zone and flourishing as a result. Doing great things for their self development, their families, our business and our customers.

Kerry Scott, Chief People Officer

Job Description

Sé parte de una compañía inclusiva y comprometida con la diversidad y el desarrollo del potencial humano

VTR, empresa líder en Banda Ancha y TV en Chile y parte del grupo Liberty Latin America que posee operaciones en América Latina y el Caribe busca incorporar un Jefe de Operación Plataformas Externas Para la Gerencia de Call Center.

El objetivo del cargo será: Controlar la operación de las plataformas de Desconexión Involuntaria (Cobranza) facilitando la gestión de los Coordinadores a su cargo, con el fin de lograr maximizar los resultados, manteniendo controlados los Kpi’s definidos para la gestión de cobranza y de calidad de los procesos.

Que buscamos:

- Al menos tres años de experiencia en áreas comerciales o de operaciones, liderando proyectos de principio a fin.

- Estudios de Ingeniería Civil Industrial o Ingeniería Comercial

- Excel Intermedio avanzado.

¡El crecimiento en nuestros mercados comienza y termina contigo!

#LI-AR1

Queremos saber de ti! 

Applying here

We want to make your application process as simple and streamlined as possible.
Here’s what you can expect when you apply:

  • 1. Your initial application

    Once you’ve found a job that’s right for you, follow the instructions on screen and submit the information required.

  • 2. Our first review

    One of our Talent Acquisition Consultants will review your application and reach out to you if we think you’re a good fit.

  • 3. Your interview

    We’ll arrange a time for us to meet virtually or in person. Depending on the role and market, there may be more than one interview.

  • 4. Job offer

    If you’re successful in the interview process, we’ll get in touch with you to make a job offer.

  • 5. Onboarding

    If you accept our offer, we’ll arrange a date for you to join the team, with an onboarding session taking place in your first few weeks at the company.

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