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Sr. Director of Information Technology

Santiago, Chile Category: Technology Sub-Category: Technology

Company Values

Our success depends on our people. What connects us, unites us and makes us ‘us’ is the passion and pride we have for creating moments that matter for our customers. So, wherever you choose to start your career at Liberty Latin America, we’re all guided by a shared vision, philosophy and principles that enable us to bring our culture to life. We do it the best and we do it with spirit.

  • Risk taking We’re empowered to take risks for our customers and each other. Making mistakes is OK.
  • Respectful We treat others like we want to be treated. It is nice to be important, but it is more important to be nice.
  • Honest We’re honest with others but, more importantly, we are honest with ourselves.
  • Hardworking We work hard for our customers, colleagues and investors.
  • Disciplined We’re consistent and we measure our performance. Commitments matter to us.

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What I love about our culture is the opportunities we create for our employees to grow their careers with us and the passion we have for growth. I love seeing people stretch and challenge themselves, working outside of their comfort zone and flourishing as a result. Doing great things for their self development, their families, our business and our customers.

Kerry Scott, Chief People Officer

Job Description

What’s the role:

The Senior Director of Information Technology (IT) will oversee full-stack solution delivery for our business partner in Chile. The successful candidate will demonstrate strong skills in collaboration and will have a deep history in Lean-Agile principles while being completely comfortable in a multi-national matrix organization. This position requires an experienced and approachable hands-on leader with excellent interpersonal and communication skills at all levels, a passion for identifying, mentoring, and developing talent, as well as having a strong background in modern technology stacks and methods for the telecommunications industry. 

What You´ll Do

  • Develop and oversee the implementation of strategic goals for the organization’s information systems and technology by evaluating business processes and organizational needs, identifying cost-effective business intelligence solutions, allocating resources, evaluating trends, and anticipating requirements
  • Design, develop, implement and oversee organizational-wide data collections, ensure system alignment with organizational and programmatic goals maintain standards and policies for data systems management and accuracy, ensure staff training and compliance with required procedures, and maintain appropriate system records
  • Support and ensure compliance with global security architecture protocols that reflect and support business, technical, operational, and compliance objectives
  • Develop and manage vendor partnerships for local projects as well as understanding and supporting global partnerships with the same vendors.
  • Provide day-to-day management of highly skilled technical teams.
  • Facilitate technology and related instructional training to the organization’s staff
  • Manage assigned staff by training and coaching employees, communicating job expectations and appraising their performance
  • Provide other duties as assigned

Knowledge & Experience

  • Bachelor’s degree in Information Technology or related field. Master’s degree in Business.
  • Minimum 10 years of work-related experience is highly preferred.
  • Strong people management experience with a track record of bringing the best out of their team, comfortable having crucial conversations to mitigate performance management issues and inspire their direct reports to give the best of themselves.
  • Strong business intelligence background with a successful track record of identifying opportunities to improve processes and strategies with technology solutions
  • Fully bi-lingual in English and Spanish with the ability to communicate complex technical issues and designs in both written and spoken form in either language to all levels of the enterprise as needed.
  • Proven problem-solving skills and successful partnerships in a matrix leadership role.
  • Ability to exercise good judgment, to make sound decisions independently, and to delegate/escalate issues appropriately
  • Extensive knowledge of modern BSS and OSS systems in the telecommunications industry.
  • Strategic-minded, results-oriented leader with strong analytical skills.
  • Strong verbal, listening and written communication skills with the ability to write policy, technical documentation, reports, and correspondence
  • Ability to speak and present information effectively to groups of varying sizes and backgrounds
  • Ability to provide positive leadership and to mentor associates and staff
  • Ability to effectively communicate potentially complex issues to executive leadership in our business partner teams.

Who We Are

We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands VTR, Flow, Liberty, Más Móvil, BTC and Cabletica. We started small, and now we’re growing. We’re excited about the future as we strive to unlock opportunities in the region.

Why join us

Technology excites us enables us and drives us. We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live and play without missing beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team.

Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state and/or local laws.


Applying here

We want to make your application process as simple and streamlined as possible.
Here’s what you can expect when you apply:

  • 1. Your initial application

    Once you’ve found a job that’s right for you, follow the instructions on screen and submit the information required.

  • 2. Our first review

    One of our Talent Acquisition Consultants will review your application and reach out to you if we think you’re a good fit.

  • 3. Your interview

    We’ll arrange a time for us to meet virtually or in person. Depending on the role and market, there may be more than one interview.

  • 4. Job offer

    If you’re successful in the interview process, we’ll get in touch with you to make a job offer.

  • 5. Onboarding

    If you accept our offer, we’ll arrange a date for you to join the team, with an onboarding session taking place in your first few weeks at the company.

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